Skip to content

Setting up campaigns in BackOffice

You can easily set up campaigns that contains discount rules in BackOffice.

Each campaign:

  • includes a name, validity period and other basic settings
  • can apply to the entire company, specific sub-companies or selected cost centers
  • can contain one or more discount rules

Remember: it's the discount rules inside a campaign that actually trigger discounts at the cash register.

For large retail customers

For larger organizations, it's often more efficiten if HQ creates a campaign for each sub-company. This way, HQ can define central discount rules, while each sub-company can still add it's own local discount rules when needed.

How to create a campaign using the guide

  1. Sign in to BackOffice.

  2. Go to Loyalty > Create discount campaign (guide).

  3. The steps to create a new campaign are highlighted in green.

    3.1: Enter the basic settings:

    • Name
    • Discount type
    • Start and end date

    TIP

    For each setting there is an explanation at the bottom of the wizard.

    3.2: Then press Next.

  4. Enter one or ore discount rules.

    • Press New.
    • Click to open you discount rule and enter the settings.
  5. Enter the discount rule settings:

    • Fill out the settings to the left.
    • Add one or more advantage (for example a new fixed price for the included articles).
    • Add one or more restriction (for example which articles or product groups the rule should apply to).
  6. If you want to add more discount rules:

    • Scroll up to collaps the current discount rule.
    • Click New.
  7. Once you're done, press Continue.

    Adding more discount rules

    Please note that you can start by creating a campaign and add more discount rules later on.

  8. Review your campaign, then click Save.

How to access & edit existing campaigns

  1. Sign in to BackOffice.
  2. Go to Loyalty > Discount campaigns.
  3. Locate and mark the campaign you want to edit, then press the pen button to edit.
  1. In the view that opens to the right:
    • Make your changes.
    • Press Save.

How to manage discounts in POS

Read the guide on how to work with discounts in the cash register.