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Password handling for BackOffice users

Let's go through how to set a one-time password or reset a forgotten password in BackOffice.

One-time password

  • Set a one-time password which is sent to user’s email address under contacts information.
  • When a user tries to login first time they will be prompted to change the password.
  • The one-time password has a limitation which can be set in SettingsSecurity.

Do the following:

  1. Go to Edit employeePassword.
  2. Press the Send One-Time password button, and an e-mail with instructions will be sent to the employee.

Reset password

To reset a password for a user:

  1. Go to Edit EmployeePassword.
  2. Press the Delete button.