Password handling for BackOffice users
Let's go through how to set a one-time password or reset a forgotten password in BackOffice.
One-time password
- Set a one-time password which is sent to user’s email address under contacts information.
- When a user tries to login first time they will be prompted to change the password.
- The one-time password has a limitation which can be set in Settings → Security.
Do the following:
- Go to Edit employee → Password.
- Press the Send One-Time password button, and an e-mail with instructions will be sent to the employee.

Reset password
To reset a password for a user:
- Go to Edit Employee → Password.
- Press the Delete button.