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Receipt Countdown Timer

To streamline the payment process, you can set up an automatic handling of the receipt option. This means that after a purchase is completed, the option "No receipt" can be automatically selected after a certain time if the cashier has not already made another selection.

INFO

Note that rules regarding offering receipts still apply, meaning you must always ask the customer if they want a receipt. This feature is simply meant to create a faster workflow at the register.

How it works at the register

If you have enabled the receipt countdown timer setting, you will see a timer counting down until "No receipt" is automatically selected.

You can choose how long the countdown should be, from 15 seconds to 5 minutes. Of course, it's also possible to disable the timer entirely.

How to manage the setting in BackOffice

  1. In the main menu of BackOffice, select Company and go to Settings.
  2. On the first tab, cash register settings, scroll down to the receipt settings.
  3. Under the Receipt Countdown Timer setting, you can select how long it takes for the receipt dialog to close automatically by choosing "No receipt." Choose a suitable option from the list, ranging from 15 seconds to 5 minutes.
  4. TIP If you prefer to handle receipts manually, without a timer, select the last option, "Never".