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Change payment method

Changing the payment method in the OPEN One means updating the payment type for a transaction —for example, switching from cash to card payment. Here is a step-by-step guide on how to do this:

  1. Locate the relevant transaction: Click on Orders in the tab menu and find the transaction in the list. Click and check the checkbox to select it.

  2. To access the payment options: In the bottom right corner, select Switch payments. This will start a return and bring the purchase back into the register.

    Then complete the payment using the new method as you would with a regular sale.