Set up product groups
Product groups help you organise your articles in BackOffice and ensure they are set up correctly for tax reporting and POS operations. Every article must be connected to a product group because VAT, product group type, and other settings are defined at the group level.
While you could create one product group per VAT rate, we recommend using descriptive, structured product groups (for example Coffee & Tea, Beer, or Snacks). Clear grouping makes it easier to search, manage, and report on your articles later—especially as your catalogue grows.
In this guide, we’ll walk through how to create a new product group for hot drinks, such as coffee and tea.
Add new product group
- Sign in to BackOffice.
- Select Articles in the main menu and go to Product groups. Click New product group.
- Complete the settings in the dialog:
- Name: give the product group a name (i.e. Other drinks)
- VAT rate: choose a VAT rate (i.e. 12%)
- Type: for tax compliance requirements, select a suitable product group type from the list (i.e. Other drinks (tea, coffee etc)).
- External ID: optional to use, for example when using an external integration
- Save your changes.
See connected articles
Click on a product group in the list to view its connected product groups.
Edit or delete a product group
To edit:
- Click on a product group To delete:
- Hover on a product grouop and click the delete icon.
Cannot delete product groups with connected articles
If a product group has one or more connected articles, it cannot be deleted. Make sure to first connect the article(s) to a new product group, then return to delete the product group.
Connect article to product group
Connecting your articles to product groups is done from the Articles page.
Go to Articles > Articles.
Choose product group:
- from the articles dialog (opened when clicking on an article or creating a new one),
- or from the articles table, by clicking on a product group.
