Open docs

English

Svenska

English

Svenska

Appearance

Install barcode scanner ​

A barcode scanner helps you quickly and easily register the customer's purchase at the register by scanning the product's barcode.

You can connect your barcode scanner in two different ways, depending on your setup:

  1. Via the printer
  2. Directly to the POS (cash register) - if your POS device has a USB-A port

Preparations ​

Before you begin, make sure you add barcodes to your articles in Backoffice.

Option 1: Connect the barcode scanner via the printer ​

Preparations ​

Install your printer and confirm it works with the POS system.

Setup instructions ​

  1. Connect the barcode scanner
    • Plug the barcode scanner into the USB-A port on the printer.
  2. Enable “Always connected”
    • Open the OPEN Two app and go to Settings > Printer.
    • Turn on the Always connected option for the printer.
  3. Check the connection
    • Look at the printer’s display to confirm it says “Barcode reader is connected.”
  4. Test the scanner
    • Open the sales screen in the OPEN Two app.
    • Scan a barcode to ensure it works properly.

Important notes ​

  • The barcode scanner only works with the OPEN Two application when connected to the printer.
  • If needed, you can connect the barcode scanner directly to a computer to add barcodes in Backoffice.

Option 2: Connect the barcode scanner directly to the POS ​

If your POS has a USB-A port, you can connect the barcode scanner directly to it — no printer setup required.

Setup instructions ​

  1. Connect the barcode scanner
    • Plug the barcode scanner into the USB-A port on your POS.
  2. Test the connection
    • Open the sales screen in the OPEN Two app.
    • Scan a barcode to ensure it appears correctly

Troubleshooting & Good to Know ​

  • When connecting the barcode scanner directly to the POS, the Important notes section above does not apply.
  • The scanner must be configured to scan the value and then perform a carriage return (CR) — meaning it should automatically go to a new line after scanning.

    • Example scan result:

      73128742382137[ENTER]

  • If barcodes appear on the same line or aren’t submitted correctly, check your scanner’s configuration settings and enable the CR (carriage return) or “add ENTER key” option.