Connecting a payment terminal to a new cash register

You can connect a payment terminal to a specific cash register by selecting it from the list in cash register settings. This makes it easy to move terminals between locations as needed.

When the terminal belongs to a different cost center

The issue: If your payment terminal is currently connected to a cash register at a different cost center (for example, "CC1"), it won't appear in the list when you try to select it from a cash register at another cost center (for example, "CC2").

Why this happens: Cash registers can only access payment terminals within their own cost center.

The solution: Temporarily change your cash register's cost center to match the terminal's cost center, connect the terminal, then change the cost center back.

How to move a terminal between cost centers

Step 1: Match the cash register to the terminal's cost center

1. Log in to BackOffice.
2. Select Company in the main menu.
3. Go to the Devices page.
4. Find and select your cash register in the list.
5. In the dialog that opens, change the cost center to match where the payment terminal currently belongs.
6. Save your changes.

Important

If you've processed any sales today, you must first close the day by creating a Z report from the cash register. See the guide Create Z daily report.

Step 2: Connect the payment terminal

1. Log in to the cash register with your PIN code.
2. Open the menu and go to Settings > Payment terminals.
3. Select the payment terminal from the list.

Step 3: Return the cash register to it's original cost center

1. Log in to BackOffice.
2. Navigate to Company > Devices in the main menu.
3. Select your cash register from the list.
4. In the dialog that opens, change the cost center back to it's original location.
5. Save your changes.