How to update firmware on Star printer

Introduction

This application note provides instructions on how to update the firmware of a Star Micronics printer using the Star Quick Setup Utility application.

• Supported Printers: mC-Label Series, mC-Print Series, mPOP, TSP100III, TSP100IV

• Supported Interfaces: Bluetooth, Ethernet (LAN), USB, Wi-Fi

• Supported Environments: Android, iOS

Download and install the Star Quick Setup Utility application from the App/Google Play Store.

Star Quick Setup Utility App

1. Open the app and tap “Selected Printer”.

2. Use the usb cable to connect the mobile and printer.

Or allow the app to use Bluetooth and find devices over the network. Select the printer and confirm by tapping “Yes“.

• Bluetooth: BD Name
• LAN/Wi-Fi: IP Address

3. In the menu choose “Printer Settings”. Scroll to the bottom of the menu and tap “Firmware Update”.

Note!

If there is no new firmware available, the display will indicate that the printer is up-to-date.

4. Select the available firmware file and tap “Update”. Confirm the update by tapping “OK”.

5. During the update process, do not power off the printer or navigate to a different tab or app on your device. When the update is complete, tap “OK” to exit the menu.

Note!

The update process may take up to 20+ minutes. During this time, refrain from interrupting the process by powering the printer off or closing the Star Quick Setup Utility application.

6. To confirm the new firmware, perform a self-test.

Tip

You can find more information about updating firmware on Star printers here